Commercial disputes with Chinese partners are among the most difficult challenges facing European businesses. Cultural differences, language barriers, and differences in legal systems mean that traditional litigation in Chinese courts is often extremely unpredictable, costly, and time-consuming. In response to these challenges, institutional arbitration has emerged as an effective tool for protection. In particular, its state-of-the-art, digital platform—eBRAM in Hong Kong.
Arbitration in China—Basics and Key Institutions
The Chinese dispute resolution system is based on specialized institutions that operate in accordance with national arbitration law and international standards, such as the New York Convention. It is important for Polish entrepreneurs to note that ad hoc arbitration, as it is known in Europe, does not exist in China. The effectiveness of the proceedings depends entirely on the choice of a specific institution.
The key players in this market include:
- CIETAC (China International Economic and Trade Arbitration Commission) – the most prestigious and well-known institution in the field of international contracts;
- BAC/BIAC (Beijing Arbitration Commission) – a leading arbitration center in Beijing, specializing in commercial disputes involving foreign entities;
- SHIAC (Shanghai) and SCIA (Shenzhen)—key institutions for regions with a high degree of industrialization and advanced technology.
Learn more about arbitration in China—check out our practical guide for companies doing business with Chinese partners.
Why Does Arbitration Prevail Over Chinese Courts?
Choosing arbitration over litigation offers foreign investors a number of strategic advantages. First and foremost, it ensures greater predictability and allows the case to be conducted in English. This eliminates the risk of errors in the translation of complex legal issues. Arbitration is also characterized by flexibility in the admission of evidence and—most importantly—significantly easier enforcement of awards outside of China.
The Most Common Mistakes Made by European Entrepreneurs—Why Do Arbitration Clauses Fail in China?
Based on the experience of our LO:ME law firm, the greatest risk arises as early as the contract signing stage. The most common mistake made by European companies is uncritically copying arbitration clauses from EU templates, which do not take into account the specific nature of Chinese law. It is common to reference a nonexistent arbitration institution or to omit formal requirements. In the Chinese context, such errors can render the clause completely invalid. The result is a lack of effective legal protection. This makes the dispute many times more expensive and riskier than originally budgeted.
eBRAM Hong Kong – The Digital Heart of Arbitration in China
A true breakthrough in relations with China is the Hong Kong-based eBRAM International Online Dispute Resolution Center. It is an ODR (Online Dispute Resolution) platform that brings the entire dispute resolution process—from arbitration and mediation to hybrid procedures—into the digital realm.
How does eBRAM work in practice? The proceedings take place entirely online. For European businesses, this means no need for costly and exhausting trips to Asia. The eBRAM system was designed to provide a secure, neutral, and international legal environment.
What types of cases can be submitted to arbitration through eBRAM in Hong Kong?
The eBRAM platform in Hong Kong was created primarily to handle international commercial and economic disputes between European businesses and their Chinese partners. Due to the confidential nature of arbitration proceedings, it is difficult to provide specific examples of companies that have used this platform for their cases. However, information about eBRAM makes it possible to determine which categories of cases can be handled through this platform.
Here are some typical applications of the eBRAM platform in international practice.
- Disputes over quality and delivery—a common subject of proceedings are situations in which a Chinese supplier has delivered goods that do not meet the specifications or has failed to meet the delivery deadlines specified in the contract.
- Payment claims—cases involving non-payment for services or products also go to arbitration, where eBRAM serves as a fast track to obtaining a binding award.
- Pandemic-Related Disputes (COVID-19 ODR Scheme)—eBRAM has gained prominence thanks to a special dispute resolution program for small and medium-sized enterprises that have suffered as a result of disrupted supply chains or the inability to fulfill contracts due to COVID-19 restrictions.
- Intellectual property rights infringements—some of these cases involve disputes over the unauthorized use of trademarks or designs in the context of manufacturing partnerships.
It is worth remembering, however, that not every dispute can be effectively resolved through this solution. The primary factor determining whether a given dispute can be resolved via eBRAM is the content of the contract—or the parties’ agreement to pursue this path after the dispute has arisen.

What documents are required to start the eBRAM process?
If you need detailed information about the documents required to initiate the eBRAM procedure in Hong Kong, we warmly invite you to schedule a consultation at our LO:ME law firm. Regardless of the list of documents, however, it’s important to know that there are certain basic rules without which it will not be possible to initiate this arbitration procedure.
The foundation is a properly worded arbitration clause in the contract with the Chinese counterparty. The effectiveness of the arbitration will depend on the precise wording of that clause. The content of the commercial contract is of fundamental importance in determining the scope of the dispute that eBRAM can hear. If the contract does not contain an appropriate provision, then a document confirming the willingness of both parties to submit to eBRAM’s jurisdiction will be required.
Since eBRAM is a digital dispute resolution (ODR) platform, the proceedings take place entirely online. This requires that all documentation be prepared in electronic form. Typically, such procedures also require documents confirming the identity and authority of the parties’ representatives (e.g., extracts from commercial registers), as well as powers of attorney for attorneys and evidence related to the case (invoices, waybills, email correspondence).
The Role of Strategy and Support from a Law Firm in Arbitration in China
Regardless of the type of case, the key to success is strategic planning for arbitration as early as the contract negotiation stage. The LO:ME law firm helps businesses assess whether their specific case (e.g., regarding deliveries or payments) qualifies for consideration by eBRAM. We also ensure that the arbitration clause is drafted in a way that provides real legal protection. Avoiding errors in the arbitration clause prevents a situation where arbitration becomes merely a “formal add-on.” Instead, it should serve as an effective tool for enforcing claims, which warrants a strategic approach.

Why Choose eBRAM Arbitration in Hong Kong?
Choosing eBRAM in Hong Kong means, above all, significant savings in time and costs, as the platform allows disputes to be resolved entirely online—without the need for physical presence in Asia. This solution serves as a practical legal bridge between mainland China and the international market.
First and foremost, Hong Kong’s legal system is based on common law, which is much closer to and more understandable for international business than the civil law system of mainland China. It therefore serves as a strategic bridge. Judgments issued under eBRAM are highly enforceable both in mainland China and in global markets.
An additional benefit for European businesses is that eBRAM allows disputes to be resolved under conditions that are independent of the local legal framework of mainland China. This provides the parties with greater comfort and a sense of impartiality. The platform is not limited to traditional arbitration. It also facilitates mediation and the creation of hybrid procedures. This means that the method of conflict resolution can be better tailored to the current business needs of both parties.
- Do you need assistance with arbitration in China? Call: 887 217 166
Is an eBRAM ruling easily enforceable in mainland China?
Yes, an award issued under the eBRAM procedure is considered easier to enforce in mainland China than a judgment from a foreign court of general jurisdiction. This stems from Hong Kong’s unique role as a legal bridge between China and the international market. The Chinese arbitration system is based on international standards, including the New York Convention. This facilitates the recognition and enforcement of arbitral awards abroad.
As a general rule, arbitration offers foreign businesses easier recognition and enforcement of awards compared to traditional court proceedings. Court proceedings in China can be unpredictable. However, it is important to remember that enforcement is not automatic and depends on several factors. The effectiveness of enforcing claims may be limited. When? For example, when the arbitration clause does not clearly define the rules of arbitration. Or if the chosen arbitration procedure is ill-suited to the specific nature of the dispute. Therefore, the choice of eBRAM must be part of a broader strategy that takes into account the future enforcement of the award as early as the contract signing stage.
What are the differences in costs between eBRAM and traditional arbitration?
The main cost differences between the eBRAM platform and traditional arbitration stem primarily from the full digitization of procedures and the elimination of geographical barriers. A key advantage of eBRAM is its fully online format. For European companies, this translates into direct cost savings stemming from the fact that a physical presence in Asia is no longer required. In traditional institutional arbitration, on-site sessions and the in-person participation of the parties or their representatives can generate significant logistical expenses.
eBRAM, as an Online Dispute Resolution (ODR) platform, was designed to save time. Although traditional arbitration also offers shorter case processing times compared to Chinese general courts, eBRAM’s digital nature further accelerates the exchange of documents and communication.
It is also important to be aware that traditional arbitration becomes more expensive and riskier when the arbitration clause is flawed—for example, if someone copied it from a European template, or if it designates the wrong institution. EBRAM, through its standardized digital environment, can help minimize these risks. Provided it is properly incorporated into the contract. Ultimately, compared to traditional court proceedings in China, businesspeople view both forms of arbitration (traditional and eBRAM) as more cost-effective solutions for foreign business.
Thus, eBRAM offers a more cost-effective alternative, primarily by eliminating travel expenses and the costs associated with physically handling a dispute in Hong Kong or mainland China. Our law firm, LO:ME, assists businesses in choosing between these two options. We analyze which one will be the most cost-effective in the context of a specific contract and the potential enforcement of an award. Would you like us to draft a contract for you with a Chinese counterparty that includes a proper arbitration clause? Contact us.

Support from the LO:ME Law Firm – Your Safety in China
The LO:ME law firm in Gdynia, through its Chinese Desk, specializes in helping European companies enter the Chinese market safely. Our support includes:
- Drafting precise arbitration clauses that are tailored to the specific requirements of Chinese law.
- Advice on selecting the optimal approach, including an analysis of the appropriateness of using the eBRAM platform.
- Representation in cross-border disputes, combining expertise in Polish, EU, and Chinese law.
We operate at the intersection of various legal systems. We develop strategies that not only help win disputes but, above all, enable the effective enforcement of claims. With LO:ME, arbitration with a Chinese counterparty becomes a professionally managed business process.
